Crisis Management

Our Crisis Management System

We define "crisis management" as a term for the following activities; prediction and prevention of emergencies and crisis situations, execution of appropriate initial responses when crisis events occur and constant preparation, necessary training for it, and planning of business continuity after the initial response. We have established an Information Security and Crisis Management Section within the SQEI Department and are implementing various crisis management activities to ensure the safety of our group employees, subcontractors' employees, and their families based on our basic policy of "All human lives involved in our business are our first priority."

Main tasks of Crisis Management

【Domestic Crisis Management】

・ Collect, analyze, and distribute risk information
・ Operations related to Self-Defense Disaster Prevention Team 
・ Management of equipment, etc. in preparation for major disasters
・ Operations related to safety confirmation in the event of a large-scale disaster 
・ Operations related Business Continuity Management (BCM).
・ Planning and implementation of initial response drills in the event of a major earthquake

【Overseas Crisis Management】

・ Collect, analyze, and distribute risk information
・ Conducting pre-screening of overseas travel for our company's management and employees to risky areas
Establish criteria for selecting airline companies
・ Monitor the deployment status of executives, employees, and similar personnel dispatched overseas, alert them according to the situation, or confirm their safety.
・ Providing advice on security risk assessment and safety measures for overseas projects
・ Safety management support for overseas offices and residences for overseas expatriates
・ In-house educational activities to raise awareness of risk management among executives and employees (e.g., conducting seminars, distributing information, etc.)
・ Planning and implementation of overseas security-related emergency response training

* For details on BCM (Business Continuity Management), please refer "Business Continuity Management" in this website.

** For details on information security, please refer to the "Information Security Management System" in this website.

Mega Project Execution Areas

Chiyoda Group has ongoing mega projects in several regions (as of 2023, Qatar, the United States, and Indonesia), and many of Chiyoda Group employees, subcontractor employees, and their families are residing in these regions. We are committed to the risk management in line with our basic policy of "All human lives involved in our business are our first priority" by constantly updating information on public safety in these areas and conducting safety confirmation drills on a regular basis.

Introduction of Security Checklist

Crisis Management Department has developed a comprehensive checklist to determine necessary security measures for each overseas project. With the security checklist, we could take all the necessary measures seamlessly from the very early stage of the project. This system ensures a balanced approach to prepare for adequate security measures based on the conditions of each project site. Additionally, the unit has introduced a rule to review the checklist periodically as security risks would change with each passing moment.

Disaster Prevention Measures

The Chiyoda Group has prepared Disaster Response Manual (Japanese and English versions).
The Manual compiles the actions to be taken in the event of a disaster by those working in the Group including all the directors, employees, temporary staff members, customers and partners, and so on. Once a disaster occurs, Chiyoda Disaster Prevention Force is to be formed, and the emergency communication route is also to be set up to confirm the safety of all the above personnel and their family members as a first priority.

Further to be prepared for a disaster, the Group has been taking the following measures:

  • Stock of emergency supplies such as PHS, drinking water, foods, blankets)
  • Provision of helmets and emergency bags to all the personnel
  • Formation of self-defense disaster prevention unit
  • Participation in an emergency drill to be conducted twice a year both in Chiyoda Global Headquarters and in Koyasu Office & Research Park
  • Safety confirmation drill to be conducted a few times a year

Hands-on training in crisis management

Initial response training for major earthquakes