Compliance Consultation and Reporting System
The purpose of the Group’s consultation and reporting system (hotline, whistleblowing system) is to quickly detect and prevent any illegal activities or unethical conduct, whether actual or suspected, using a framework that properly processes reports and consultations regarding unethical conduct and illegal activities by individuals or organizations.
This hotline is operated jointly by Chiyoda, its domestic Group companies and overseas Group companies. It has an External Consultation Center with a lawyer available to everyone in the workplace and staff who specialize in women’s workplace issues.
In the fiscal year 2023 (ended in March 2024), the system received reports as follows.
Feedback of investigation results to the employees from the appropriate department in accordance with whistleblowing procedures.
You can scroll horizontally to see it.
| Classification | FY 2021 | FY 2022 | FY 2023 |
|---|---|---|---|
| Legal violations and bribery (Including cartel and concerns) | 1 | 0 | 4 |
| Violation of internal rules | 13 | 14 | 10 |
| Power harassment (Including consultations, canceled items and concerns) | 37 | 24 | 29 |
| Sexual harassment and pregnancy discrimination | 7 | 1 | 1 |
| Workplace environment | 20 | 7 | 20 |
| Other consultations | 30 | 30 | 17 |
| Total | 108 | 76 | 81 |
Disciplinary against deviancy will be punished by labor regulations etc. depending on the degree.
Consulting/Reporting can be done directly to Chiyoda Corporation or through three external hotlines and offices.
Those who can use the Consulting and Reporting System are:
All staff (employees, agency personnel, etc.) working for Chiyoda Corporation and Chiyoda Group Companies, their family, retired employees and members in companies having business with Chiyoda Corporation and Chiyoda Group Companies.
Chiyoda Corporation
Tel: +81-45-225-7743
Email: compliance@chiyodacorp.com
Mail: Chiyoda Corporation
Compliance Section, Corporate Services Department,
Minatomirai Grand Central Tower, 4-6-2, Minatomirai, Nishi-ku, Yokohama, 220-8765, Japan
External Consultation/Reporting
1)Workplace Hotline
Company: Cuorec3 Co., LTD
Tel: 0120-965-722 (Wed/Sat 18:30～20:30)
(Unavailable on and during National Holidays, Year End and New Year Holidays (12/30-1/3),
Summer Holidays (8/13-8/15))
Remarks:
*Consultation/reporting only available by employees (incl. temporary employees) of Chiyoda Corporation and Japanese domestic Chiyoda Group companies.
*Anonymous contact is available, however Company name will be confirmed.
*Consulter/reporter can choose whether the issues need to be reported to Chiyoda Corporation or not.
*The reporting to Chiyoda Corporation above can be made anonymously. However Chiyoda Corporation may not be able to resolve the issue without knowing the consulter/reporter’s name.
2)Tokyo Fuji Law Office Kugisawa Lawyer (Japan qualified lawyer)
Tel: +81-3-3265-0691
Email: chiyoda-gaibusodan@law.email.ne.jp
Mail: KDX Koji-machi Building 4th Floor, 3-3, Koji-machi, Chiyoda-ku, Tokyo 102-0083, Japan
Remarks:
*Anonymous contact is available. However the lawyer may not be able to resolve the issue without knowing the consulter/reporter’s name.
*Even if the lawyer knows the consulter/reporter’s name, the name will not be disclosed to Chiyoda Group without the consulter/reporter’s consent.
3)Seamless Global Hotline (Law firm in Japan)
Tel: +81-3-5193-2763
Email: externalhotline@chiyodacorp.com
Remarks:
*This hotline will only receive your consultation/reporting and transfer it to Chiyoda Corporation. Upon receipt of the consultation/reporting, Compliance Section, Corporate Services Department will follow up and take action.
*Anonymous contact is available.
*The reporting to Chiyoda Corporation above can be made anonymously. However Chiyoda Corporation may not be able to resolve the issue without knowing the consulter/reporter’s name.
*Voice mail service is available.